Question: How much is shipping to X?
Answer:
Please use the shipping calculator located in the shopping cart. Just
add the item(s) you wish to purchase, then enter your zip/postal code.
You will get quotes from a variety of shipping methods.
Question: I live in the area and was wondering if you have a retail shop.
Answer: Yes. Please see our Contact Us page for store location and hours. Please note that all local pick-ups are subject to Texas Sales Tax as well as anything shipped into TX.
Question: I need to return an item. How can I do this? I didn't get return info with our shipment.
Answer: Please use our Returns tab above. Please print this form and return it with your item. This helps us tremendously in speeding up the return/exchange process.
Question: Do you offer volume discounts?
Answer: Yes, if this is for a group of friends or a sanctioned
team, you'll get the same discount. Orders will need to be in larger
qty's. I need at least three framesets or three wheelsets to consider a
discount.
Please keep in mind that our prices are already competitive.
Question: Do you sponsor teams or clubs?
Answer: Absolutely, this is where we get our name from! We offer
volume discounts for teams or groups. The discount percentage increases
dependent on the dollar amount purchased. Discounts start at 20% off of MSRP and go
up from there based on higher volume. Some vendors such as ZIPP, HED, and others are excluded
from these volume prices.